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Adaptable Process Model
Document Templates:
Software Change Request



IMPORTANT NOTICE: The complete Adaptable Process Model (APM) is provided for informational purposes and for assessment by potential users. The APM is copyrighted material and may not be downloaded, copied, or extracted for use in actual project work. The full hypertext (html) version of the APM may be licensed for use and customization within your organization. Contact R.S. Pressman & Associates, Inc. for complete licensing information.

SOFTWARE CHANGE REQUEST

Change request, change report and engineering change order are generated as part of the configuration control activity within the SCM process. These documents are often represented as printed or electronic forms. The outline that follows is intended to provide an indication of the content of each. The actual structure of this SCM information may vary depending on its implementation.

     

The change document is completed whenever a formal request for change of a base lined SCI is requested.

 

1.0 SCI Identification

This section identifies the SCI for which a change has been requested.

     1.1 Name, identification and description of SCI(s)

    The name, version/control numbers of the SCI is specified, including page numbers if a document is involved. A brief description is provided.

    1.2 Requester

    The name of the person requesting the change

     1.3 Contact information

    How to contact the requester.

     1.4 Date, location, and time

    When and where the change was requested

 

2.0 Description of the change

This section presents a brief description of the requested change

     2.1 Description

    This section presents a detailed description of the circumstances that precipitated the change reqest and the request desired.

      2.2.1 Underlying circumstances

      Background information regarding the request.

       2.2.2 Examples

      Supporting information, e.g., printouts containing an error in a report or an incorrect screen image

      2.2.3 The change

      A detailed discussion of the change requested.

    2.2 Reasons and justification

    This section discusses why the change has been requested and the justification for the request.

    2.3 Perceived affects

    The requester's perception of the affects of the change.

    2.4 Alternatives

    The requester's perception of any alternatives to the change.

    2.5 Requester priority

    The priority assigned by the requester to the work generally chosen from a five-value scale.

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