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Adaptable Process Model
Checklists: ISO 9001



IMPORTANT NOTICE: The complete Adaptable Process Model (APM) is provided for informational purposes and for assessment by potential users. The APM is copyrighted material and may not be downloaded, copied, or extracted for use in actual project work. The full hypertext (html) version of the APM may be licensed for use and customization within your organization. Contact R.S. Pressman & Associates, Inc. for complete licensing information.

ISO 9001

    ISO 9001 (SEPA 5/e, Chapter 8) is the standard that software organization must adopt if ISO Quality Certification is to be obtained. Formal certification (called registration) is attained through an audit process. The checklist that follows is NOT intended as an audit, but the more questions that elicit a negative response, the lower the likelihood that an audit would be successfully passed.

  • Does your organization maintain complete records that demonstrate effective operation of SQA?
  • Does your organization have a set of documents that describe procedures for handling quality records?
  • If contracts are used, do they clearly identify software scope and development responsibilities?
  • Does your organization conduct internal quality audits?
  • Is corrective action taken (and documented) when quality problems are encountered?
  • Is your software process fully documented? Can you produce hard evidence that the process is followed on all software projects?
  • Are there mechanisms in place that enable you to track the status of the product throughout the software process?
  • Are design control methods in place that ensure that the design is traceable to requirements?
  • Are all software testing activities planned and documented?
  • Are test results recorded?
  • Have you adopted ISO 9000-3 as a standard that guides software work?
  • Are the following unbrella activities performed for every project:
  • configuration management?
  • change control?
  • requirements tracking?
  • process measurement?
  • product measurement?
  • validation of COTS products/components?
  • Are formal mechanisms for customer acceptance of the product in place?
  • Are maintenance, support and release activities fully documented and followed?
  • Is a document control function in place?
  • Are review procedures in place?

    Return to Checklist Table of Contents 

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